I'm very happy with the onboarding journey. Latha is extremely patient and taught everything we needed.

After piercing through the several software that giant businesses use, Gale’s Draperies, Blinds and Shutters found BlindMatrix extremely flexible, impactful and customizable that could meet all the job demands. Rather than being limited to some software platforms, it can be adjusted by users according to their needs namely, product choice & purchase, quoting, invoicing and other requirements alike.

We are around 8 weeks into using the system and I wish we started sooner! It has helped us automate certain processes and remove duplications that used to be time-consuming.

By consociating with BlindMatrix, Ashley Contracts has been able to enhance remarkable job efficiency by assisting its customers with the real-time purchase process, invoicing, quoting and scheduling fitting appointments. Not only has the company saved hours of manual tasks through automation but has cut down excessive expenses with the end-to-end cloud-based solution.

Our setup is extremely and extremely complex. Its even difficult for the people who are in the industry to understand its calculations but Kamatchi has understood all the calculations and setup the system extremely well. I wanted to rate her 11 out of 10. We mainly purchased the system to reduce the manual human work and reduce human errors. Its all taken care now. I can clearly see 80% of the time is reduced because of the software. I will recommend the software to many of trade customers. The setup took a little longer time but now I can see the sophistication of the software and the benefits.

I just wanted to give you some feedback and say your level of customer service is outstanding you always seem to help me fix the problems I have and you do very well at your job

I wish to thank you for your excellent service which we receive from you all whilst using the Blind Matrix system. I would especially like to thank Prince for all the extra help we have received from him when we have needed any changes and alterations over the past weeks. We have used Blind Matrix now for several years. It has transformed our business and made the day-to-day work much easier to do. Without it our admin staff would not cope with the amount of work we have. The support we receive from all of your team is excellent. Nothing is ever too much when we make our requests for help. You are all so friendly when we call and most of the things we need doing are actioned very quickly. Without Blind Matrix our business would not be as easy to run as the system covers everything that we need to do in our very busy Blind & Curtain business. THANK YOU TEAM.

BlindMatrix enabled Zonda to gather all the data under one platform and access the software from anywhere & anytime and via any device. The software offered them clarity to handle business challenges by cutting down costs and time to a great extent. Now, Zonda has won more time to focus on its core competencies and grow its business with a quantum leap. A kickstart is always required to make wonders.

I have been using Blind Martix since 2009 and have found it to be a useful system. I initially used this system to keep customer records, quotes, and invoices etc and run our appointment diaries. The system has continually improved and now we use the App to quote and take orders in the customers homes, emailing quotes, order confirmations and invoices instantly. The order is straight to the office and can be processed immediately.This system works very smoothly, any issues I have had have been resolved very quickly. I feel happy to recommend this product.

Since using blind matrix our admin hours have been greatly reduced and being able to use the software as a CRM system has been amazing. We would 100% recommend BlindMatrix to any blind company, to be honest I do not know how we managed before using the software.

It has been a total of 12 months since we signed up with Blinds Matrix. From the start to date the experience with BlindMatrix has been positive and valuable. From the initial sales proposition up to today, the BM team has been nothing less than outstanding. Denver was great in explaining the software on a basic level without confusing the sales process. after signing up the process of getting us trained, was simple and effective. It has been so long ago that I cannot remember the trainer's name however they were fantastic. Currently, I have been working with front line Developer/Manager Ram. It has been almost 7 months since I have been working with him. The experience has been great. He has responded and has followed up consistently, and helped us with solutions to ensure BM works for our company. I know that Ram has a strong team of developers behind him to make this happen so I would also like to thank them for all their behind the scene work. After using BlindMatrix, we have reduced our admin time by 50%. Since going live there have been hundreds of changes and tweaks we have done and we are working closely with Ram to continue to improve the system. Since we went Live, we have added the SMS feature and also two extra licenses. This will continue as our business grows and BM grows with us. I have worked with multiple systems in past companies. All these systems are Blinds industry-focused. I must reiterate that BM is fantastic software and I am looking forward to working closely with BM to grow my business.

Building our website has been made an easy task with the help of BlindMatrix. Lyndon and his team, have worked above and beyond in helping me with every little detail we’ve wanted on our website. Their communication has been amazing, and they have been with me every step of the way to help with any issues I’ve faced. I couldn’t have asked for more help and support during the time I have worked with them. I wouldn’t change anything about their way of work, they are there to help with any problems.

I would like to rate Saby, 11 out of 10. He understands our needs extremely well and delivers them to us. We recommend Saby on receiving the 'Employee of the Month' award. The software is fully customized for our business. Now, all the orders are streamlined and automated, and hence, no human effort is needed. The software is 90 to 95% ready and Saby is working on the rest of the changes given. The only issue we face sometimes is that the system is not calculating stock components, but otherwise we are extremely happy. We are happy to recommend your software to other businesses.

I would just like to say thank you both for all of your help and support In setting up our blind matrix. We decided to get blind matrix because we had too many different systems running trying to keep a track of customers, order etc was becoming very time-consuming and we wanted to streamline to process. Blind matrix has helped us so much, it has reduced my time spent on admin.Both Lyndon and Karthik have been fantastic. They work as a brilliant team to ensure that the software is set up exactly as I need to to be, as well as being there to help with any issues or difficulties I face, ensuring that they are resolved very quickly. Whether that is in the back office, phone call or zoom support. They are always both on hand to reach out too, if I get stuck at any point. This has helped me gain confidence in using this software.Thank you both very much, I wouldn't hesitate to recommend you both; and blind matrix to other companies.

I just wanted to give you some feedback and say your level of customer service is outstanding you always seem to help me fix the problems I have and you do very well at your job

Saby is extremely good in understanding my needs. I'm quite happy with the system. It's customized quite well for me. It works great for manufacturing. I'm happy to give reference.

I am very happy with the onboarding journey. System is well setup for us. Software is straight forward and easy to understand. The software has helped me achieve my goals. It saved a lot of my personal time which I used to spend for preparing quotations. Now everything is automatic and onsite. I'm well pleased. I worked with Buzz software also but BlindMatrix is more comprehensive and user friendly. I will recommend this software 100% to other companies.

I'm extremely happy with BlindMatrix. Saby is great in walking us through system. You have a very good guys working for you. The software does everything I need.

Blind Matrix has enabled me to streamline all of my process under one user friendly package. Throughout the set up Sateesh has been patient and understanding of my requirements and stayed in touch to ensure a smooth transition period.

We have installed Blind Matrix in to our business and all I can say is that it has had a huge benefit for both our sales team, and our back office staff. It saves so much time during the sales appointments and quite honestly it is a far more professional customer experience. Our orders are processed through to manufacture and suppliers in half the time it used to take, and tracking orders is so simple. I would highly recommend that anyone who is serious about running a blinds business in this day and age install the easy to use software and app and start reaping the benefits immediately. I’d also like to thank Sateesh and his team for the hours of help we received when ‘onboarding’ on to the system. It made what could have been a nightmare task easy and straightforward with fantastic customer service

Working with Simon and the Blind Matrix team has been just fantastic! He has been so helpful with all our questions and in getting all our information updated onto the system that we needed, it is such a custom built system that it definitely feels like it was made just for us!! The training for the Blind Matrix system has been even better than we expected, with training sessions being great fun aswell as a great step for our business in helping streamline all our admin. Simon is always so polite, patient and helpful! We will really miss him once all training is complete!! We would highly recommend Blind Matrix! For the customer service alone nevermind the amazing system they run to help businesses like ours! Thank you Simon and the whole Blind Matrix team!

Sateesh was very helpful in helping set up our software. Any problem there was he would get it sorted within 2 days. It was a lot of work to get it set up which was mainly on our end but now the software is up and running, it has made organising jobs and pricing a lot more easier and systematic

Blind Matrix has made all the admin we used to do disappear and it’s great working with the support team to suggest improvements and see them implemented. The support is excellent and very responsive. Very happy to have taken this on and for the cost value too

We purchased blind matrix shortly after commencing our new business. I can say after being in the industry for 30 plus years BM has revolutionized the way we run our business. We enter the measurements once into the system, BM produces accurate, detailed professional quotations to send to our clients. We also generate our appointments for the sales team and fitters, orders, order confirmation to our customers and invoices. We are also using the program for manufacturing our blinds as the program produces worksheets with make sizes and labels for the tubes and blind packaging. We are very happy with the support we have received from the Team at Blind Matrix and amazed at how much time the program is saving us. BM has also paid for itself as we have not had to employ support staff in the office as everything is streamlined in the BM system. I can highly recommend the program to any retailer or manufacturer that may be considering streamlining their processes.

Since integrating BlindMatrix software into our business we have certainly been able to increase sales but more importantly our customer services. Paper files of old, were time consuming and required space for storage. With BM, all the information we need is always right in front of us whenever the customer may call. We are a small business that both manufactures locally and orders in made up products. The BM pricing system allows us to have our own prices alongside our suppliers prices. Adding new, removing obsolete or modifying existing price structures is made super simple using the Technical Support staff. Our experiences with Simon and his team have been second to none. They are friendly, extremely knowledgeable and always there to help. Any difficulties we have had were dealt with in a timely manner and most of all with a smile. BM is an essential part of our business and without it we would struggle to maintain the level of turnover and customer satisfaction that we currently achieve. I can’t recommend it highly enough.

We have been using Blind Matrix for many years now to organise our fitters diaries and also work production. Blind matrix is an integral part of our day to day business, we use all aspects of blind matrix to help us stay organised and productive. Over the years Blind matrix has evolved and kept up to speed with the ever changing industry, All the staff at Blind Matrix are on hand to help with issues or questions we have, the team are helpful and friendly and a pleasure to work with. We wouldn't be able to run our business without Blind Matrix, it's a brilliant programme from both sides of manufacture to diary management

I would like to express my satisfaction with the outstanding customer service that we have received from Prince at Blind Matrix. He has always responsive to any problems we have, even outside of normal working hours, we are kept informed with the progress of the fixes until they are completed. He goes above and beyond to ensure our problems are sorted. A credit to the company.

Dear Blind Matrix, I would like to send a massive thank you to the team, and in particular Prince. Every time we have had an issue, I have contacted him directly and he has been on the case of sorting the problem. He usually has it sorted within hours, which is a fantastic service. I have worked with many different software solutions providers, ranging from the small to the multinational providers on a range of different products, including companies like SAP for Fieldglass & Concur, Dell and Microsoft. As I’m sure you know, within these large corporations you end up being “just a number” and fall into their process driven SLA’s where you can be waiting up to 5 days for an urgent, process braking, issue. I’ve had none of that nonsense since discovering BM and Prince! I can categorically say that none of the large corporations SLA’s have come close to the level of service we are receiving from Prince and Blind Matrix. So, again, a massive thank you to you Prince and all the guys and girls that support you in achieving the great service we have been receiving! Long may it continue. Kind Regards Chris Houghton Team Blindscape

Since Karthik has started to oversee our account, we have found support from BlindMatrix has increased dramatically. We find him very attentive to our queries and he always aims to have our issues resolved as quick as possible. We highly recommend his support.

I wanted to take a moment to thank BlindMatrix staff for your service, especially Ajay. He has been very attentive and receptive to our inquires. Every time that we have needed him, he has answered even after hours. We are very pleased with Ajay’s services, and we hope to continue working with him for years to come.

“Working with Blindmatrix and their team has been an amazing experience. We have a very complicated set-up to do and their team has been very helpful and supporting every step of the way. It is so easy working with them as they are always available and eager to help and explain and guide the customer. Especially our designated support, in my case Simon, is irreplaceable! Props to the BM team!”

I am more than happy to say dealing with BlindMatrix is an absolute pleasure. Simon is my Account Manager and having only been with my company for less than a year, I had to learn a whole new system which was not getting used to its potential. No matter when I reach out for help Simon responds almost immediately and has never failed to resolve any issue that I may have. Sometimes a quick email, sometimes a call or sometimes a zoom is needed, but he always organizes the right way to solve the problem. He is very patient and understanding in his explanations of the system and if he does not have the answer, he gets it from another source and responds as quickly as possible. I have never had to wait any length of time for a solution & Simon makes it a pleasure to deal with BlindMatrix as his customer service skills are top class. A great customer focused company and always a joy to speak with Simon and his team.