BlindMatrix are trusted creators of the best ERP, CRM, Retail, Wholesale, Manufacturer and Supply Chain mobile, Cloud, and on-premises software solutions for the Global Window Covering industry with offices in the UK, India, Australia, and USA. Software solutions for blinds, curtains, shutters, and awnings businesses in the Global window shading industry. Paperless, mobile application, digital measuring, EDI enabled, online supplier catalogues, ordering and pricing, connects sales and installation teams seamlessly with customers, the office or retail, and existing systems. Replace older expensive systems with the latest agile ERP and CRM replacement. E-commerce solution integrates with existing booking systems, team management, inventory, accounting. For large enterprises SLA’s, dedicated support, and custom development. Easy to use CRM and ERP for smaller blinds, curtains and shutters businesses including retailers, wholesalers and manufacturers to reduce administration, save money, be more efficient, and win customers. Trusted supplier of window covering business software since 2002.
Collaborative, expert-led deployment gives you the
right start for success. Our team works in partnership with yours.
Our remote onboarding and Software Solution packages are designed to get you up and running as quickly as possible.
Collaborative, expert-led deployment gives you the
right start for success. Our team works in partnership with yours.
Our remote onboarding and Software Solution packages are designed to get you up and running as quickly as possible.
BlindMatrix Onboarding
Once you’re ready to start with us, we will send you a Welcome Email which will contain your Pay By Link url
You’ll need to Make Payment and then we will get the show on the road.
We ask that you to Join the Community, so you can access our Knowledge Base, Help Desk, Forums and Discussions.
We’ll schedule and complete your Project Kick Off meeting and then get to work on your Software Setup. We’ll plan and deliver your Training concurrently.
All through this we will be helping you to plan to Go Live. After you have gone live, we will Review your Onboarding experience and make sure you’re truly happy!
Expert Support
During onboarding, you’ll have the dedicated support of an Account Manager, who provides training and advice and co-ordinate your set-up and answer all those ‘How do I?’ queries. Each Account Manager has their own onboarding and support team to help ensure you’re always supported in the best way.
Expert Training
We’ll make sure you and your team are confident of getting the best out of BlindMatrix, with webinars to demonstrate the system features and train you to use them effectively. Our training isn’t just for system administrators, it also covers daily workflows for your office team. Plus, we’ll get your field team up to speed on using the mobile app.
How To Get Ahead
Our online Help Centre is packed full of material which allows you to self-serve and get the most out of your system.
