BlindMatrix gives you the power to keep on top of key activities across your business, wherever you are or whatever you are doing,
with our powerful SMS, Task and Email alerts.
Use our SMS notification system to build templates and interact in real time with your customers. You can set automations for when appointments are scheduled and payments taken and, using the merged fields allows you to include all the information your customers need.
You can send manual SMS messages to your customers and team with the click of a button, giving your team more channels to communicate. You can also send in bulk, to many customers at once, helping you to communicate on mass.
Set alerts based on job status changes by setting up colour codes to represent different stages of your job workflow and triggering Tasks for your staff.
Create automatic tasks for your staff based on job status changes so you can keep your team informed and help them never miss an important activity, whether calling a customer, supplier or checking on the progress of production.
You can also create tasks manually for your customers and staff to drive their daily activities. Set the priority and let the colour coded task dashboard give extra visibility to your team. These tasks are seamlessly integrated with the Mobile app.
Not only can you build an email with our template builder, you can also set emails to be sent automatically. These emails can be order acknowledgements for your customers, appointment & task schedules for your staff and much more. Automatic emails are a custom requirement and you will need to discuss this with our sales representative.
You can send emails from within BlindMatrix at any time, to your customers, suppliers and teams, ensuring everyone is kept in the loop. All emails sent are recorded and logged, so you never lose sight of what’s been done.
When a job has over-shot it’s due date, the job will go red and your staff will immediately know it requires attention.
Don’t worry, if your SMS or Emails don’t get delivered, we’ll let you know via the SMS and Sent Email dashboards.
How To Get Ahead
Sign up to our live product demonstration and see how you can use BlindMatrix to streamline your work processes and increase efficiency and productivity.
