BlindMatrix are trusted creators of the best ERP, CRM, Retail, Wholesale, Manufacturer and Supply Chain mobile, Cloud, and on-premises software solutions for the Global Window Covering industry with offices in the UK, India, Australia, and USA. Software solutions for blinds, curtains, shutters, and awnings businesses in the Global window shading industry. Paperless, mobile application, digital measuring, EDI enabled, online supplier catalogues, ordering and pricing, connects sales and installation teams seamlessly with customers, the office or retail, and existing systems. Replace older expensive systems with the latest agile ERP and CRM replacement. E-commerce solution integrates with existing booking systems, team management, inventory, accounting. For large enterprises SLA’s, dedicated support, and custom development. Easy to use CRM and ERP for smaller blinds, curtains and shutters businesses including retailers, wholesalers and manufacturers to reduce administration, save money, be more efficient, and win customers. Trusted supplier of window covering business software since 2002.

Background

Palace Interior Design Inc. is a renowned manufacturer and retailer of high-quality Window Blinds and Shades, incorporated in 2002. Over the years, Palace Interior has earned its position among the best-known names in the South Florida window covering industry for catering to both residential and commercial window coverings needs.

Solution

Palace Interior transitioned from a manual system and third-party software to BlindMatrix. The business initially utilized an Access database and handwritten papers for estimates and orders. Scheduling was managed using FieldInsight, a specialized software. In 2018, they discovered BlindMatrix as a potential solution through internet research.

Benefits

Magbiel Ortiz, the COO of Palace Interiors has mentioned that the company has benefited in leaps and bounds.
From leveraging faster data entry processes, and fewer human errors the BlindMatrix software assisted them with the relocation of resources into different areas, which further contributed to the increased profitability. Furthermore, they found the software highly customizable. He added, “We are more organized. Our response time is almost immediate. We have controlled our business in a way that we couldn’t before, which of course means more revenue.”

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