Read our case studies to see what advantages BlindMatrix software has offered real people facing real business problems.
The business was manually processing orders, quotes, invoices and their diary. Their measurers would take out carbon paper when they went out on a sales call.
Paperwork and duplication were killing their business. If they needed to produce a purchase order, they’d write it out and then fax it across to their supplier. The same applied to quotes and invoices.
When a customer called to chase an order, they’d manually go through all their files. This took time and meant calling the customer back when they found their file.
They’d heard good things about BlindMatrix and decided to give it a go. They found that they could input the customer order just once. This centralized all their customer information so they could produce quotes, purchase orders and invoices instantly.
The firm could also analyze their business and see how well it’s doing compared to previous months – just by clicking a button.
The customer said, “BlindMatrix has reduced my admin time by 50% and it’s made my business look more professional and efficient, enabling us to spend time on more important things such as sales."
They desperately wanted BlindMatrix to make their business more efficient, but they were concerned that it would take too long to start something new.
We created a structured plan, with the customer dedicating only one person to work in the background with us for one hour a week for three weeks. That way, we could understand their business better.
Because we’ve worked with so many blinds companies, we could quickly understand their business. We helped design their reports such as quotations, invoices, purchase orders and worksheets specifically for their business.
We then trained the staff on BlindMatrix three times for 1.5 hours each over three weeks. By then, they could use the system fully. One year on, they reported that sales have increased by 30%.
Before using BlindMatrix, the director spent most of his time ‘in his business’ rather than ‘on his business’. We spent three weeks working with him and could see clear ways that they could massively save time. We showed how, by using just a few features, he could free up his time by 35%.
Using BlindMatrix, all of his customer information was centralized, which helped cut admin time by 50%.
He said, “After running my business manually for 24 years, I was sceptical about moving ahead with a software program. However, after taking on BlindMatrix, I have no regrets. It’s taken the pain out of order processing and sales.
“BlindMatrix helps us understand how many blinds have been sold and which products are selling during each month. I recommend BlindMatrix to any blinds company needing to reduce manual paperwork and save processing time and time on sales follow-ups."
Today, he runs his entire business on BlindMatrix. From starting off with a single license, he now has five. He’s doubled his manufacturing and sales in the last 18 months.
He said, “After taking on BlindMatrix, my whole business looks more professional and that helps in my sales conversions as well. My business has expanded because the BlindMatrix team has developed the software specifically for my requirements.
“There’s not a single thing I can’t keep track of in my business with BlindMatrix and I now have more time to spend on business development."
BlindMatrix offers software solutions for Blinds Retailers & Manufacturers to help them increase productivity, sales and deliver better customer service.
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